Support Ticket
Submit a tracked support request through the EOH Support Center. All tickets receive email confirmation and replies with full conversation history maintained.
Open a TicketEmail Support
For inquiries that do not require ticket tracking — general questions, partnerships, career applications, or feedback on the platform.
Send EmailEnterprise Inquiry
For organizations seeking custom plans, volume licensing, dedicated account management, or private deployment arrangements. We respond to enterprise inquiries within one business day.
Enterprise ContactContact Information
Our support team operates Monday through Friday. Urgent platform issues are escalated and reviewed outside standard hours.
9:00 AM – 6:00 PM PST
| Priority | Target Response |
|---|---|
| Urgent | Within 2 hours (business hours) |
| High | Within 4 hours (business hours) |
| Medium | Within 24 hours |
| Low | Within 24–48 hours |
Contact Form
For the fastest resolution, use our Support Ticket system which provides full tracking and conversation history.
Looking for Quick Answers?
Our FAQ covers 30+ common questions about the platform, plans, voice features, security, and document export.